High temperature heat pump AUX - 3-phase ACHP-H14/5R3HA- 14 kw
High temperature heat pump AUX - 3-phase ACHP-H14/5R3HA- 14 kw
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In stock — delivery time: approx. 4–6 business days
For F-gas units, the delivery time counts from receipt of the certified-installer documents.
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Shipping & delivery
Shipping & delivery
Shipping within the EU is free from €100 order value — below that, the exact cost is shown at checkout; unfortunately we cannot deliver to islands.
Delivery time: items in stock usually arrive in approx. 4–6 business days; otherwise approx. 4–8 business days, for Bosch units currently approx. 8–11 business days. For split air conditioners and heat pumps containing F-gas, the delivery time counts from receipt of the certified-installer documents.
Compact units ship as parcels; large split and multi-split units ship by freight carrier with advance phone notice — kerbside delivery. Please check the shipment for visible transport damage on acceptance and note it with the driver.
Warranty & invoice
Warranty & invoice
You buy original goods with the full manufacturer warranty. Every order comes with an invoice showing VAT.
Withdrawal & returns
Withdrawal & returns
Consumers have a 14-day right of withdrawal. You will find all details in the withdrawal policy — you can declare withdrawal directly via the withdraw from contract page.
Old appliance take-back (§ 17 ElektroG)
Old appliance take-back (§ 17 ElektroG)
When you buy a new appliance of the same type, we take back your old electrical appliance free of charge. We ask you about this in the cart — for freight deliveries we coordinate collection or return with you.
Old appliances do not belong in household waste (crossed-out wheelie bin symbol). They contain recyclable and sometimes hazardous materials — separate collection protects health and the environment.
Manufacturer information
Manufacturer information
Manufacturer:
Moderni GmbH
Leinsamenweg 114
50933 Köln
Deutschland
Email:
office@jacobwarm.com
Contact:
jacobwarm.com
Refrigerant & installation
Refrigerant: R32 · Global warming potential (GWP): 675
Installation and commissioning may only be carried out by a certified specialist company (EU Regulation 2024/573). Commissioning is documented by your specialist company.
AUX ACHP-H14/5R3HA heat pump providing 14 kW of heating capacity. High seasonal efficiency, suitable for year-round residential heating.
Key features
| Model | ACHP-H14/5R3HA |
|---|---|
| Heating capacity | 14 kW |
| Cooling capacity | 8.45 kW |
| Recommended room size | 100-155 m² |
| Refrigerant | R32 |
Performance
- SCOP (heating): 5.22
Smart features
- Smartphone app control
Installation
Split system: outdoor + indoor units
About the brand
AUX is a Chinese HVAC manufacturer specialising in inverter air conditioners with a strong European footprint.
Air-to-water heat pumps extract energy from outdoor air and transfer it to your hot-water and heating circuits, providing year-round indoor comfort with reduced primary-energy consumption.
Legal Notices — Installation & F-Gas Regulation
Fluorinated greenhouse gases: This unit contains the refrigerant R-32 (GWP 675 as stated by the manufacturer — refrigerant type, charge and CO₂ equivalent in the product data sheet). Installation, maintenance and disposal must be carried out by a certified technician in accordance with EU Regulation 517/2014 (revised by Regulation (EU) 2024/573). For customers in the United Kingdom, the UK F-Gas Regulations 2015 (as retained EU law) apply equivalently.
Installation: Self-installation is not permitted. On request we can arrange a certified F-Gas installer in your region.
Frequently Asked Questions
How do I choose the right BTU size for my room?
The key figure is the manufacturer’s recommended room size for this unit — you will find it in the product’s technical data. For sun-facing or top-floor rooms, we recommend the next larger capacity class. Our team is happy to advise.
Do I need a certified technician for installation?
Yes — split air conditioners with fluorinated refrigerant must be installed by a certified F-Gas technician (EU Regulation 517/2014). Self-installation is not permitted. We can arrange a qualified installer in your region.
What warranty is included?
Standard manufacturer warranty is 36 months on the unit, provided installation is carried out by a certified F-Gas technician. Detailed warranty conditions are in the product datasheet.
What do SEER and SCOP mean?
SEER (Seasonal Energy Efficiency Ratio) is the seasonal cooling efficiency — higher is better. SCOP (Seasonal Coefficient of Performance) is the seasonal heating efficiency. SEER ≥ 6.0 and SCOP ≥ 4.0 are considered very good for residential split air conditioners.
Technical data
| Model | ACHP-H14/5R3HA |
|---|---|
| Energy efficiency class | C (scale A+++ to D) |
| Power (kW class) | 12–20 kW |
| Recommended room size | 90–150 m² |
| Noise level (indoor) | 31 dB(A) |
| Noise level (outdoor) | 50 dB(A) |
| Wi-Fi control | Yes |
| Refrigerant | R32 |
| Global warming potential (GWP) | 675 |
| Colour | White |
For context: 31 dB(A) is in the “quiet” (whispering to a quiet home) range. Manufacturer figure — perceived loudness depends on operating mode, room and installation.
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