Carrier Crystal Ultra Clean Plus 12000 BTU Inverter Air Conditioner – 42QHG012D8SU2+38QHG012D8SU
Carrier Crystal Ultra Clean Plus 12000 BTU Inverter Air Conditioner – 42QHG012D8SU2+38QHG012D8SU
Show EU energy label
Delivery time: approx. 4–8 business days
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Shipping & delivery
Shipping & delivery
Shipping within the EU is free from €100 order value — below that, the exact cost is shown at checkout; unfortunately we cannot deliver to islands.
Delivery time: items in stock usually arrive in approx. 4–6 business days; otherwise approx. 4–8 business days, for Bosch units currently approx. 8–11 business days. For split air conditioners and heat pumps containing F-gas, the delivery time counts from receipt of the certified-installer documents.
Compact units ship as parcels; large split and multi-split units ship by freight carrier with advance phone notice — kerbside delivery. Please check the shipment for visible transport damage on acceptance and note it with the driver.
Warranty & invoice
Warranty & invoice
You buy original goods with the full manufacturer warranty. Every order comes with an invoice showing VAT.
Withdrawal & returns
Withdrawal & returns
Consumers have a 14-day right of withdrawal. You will find all details in the withdrawal policy — you can declare withdrawal directly via the withdraw from contract page.
Old appliance take-back (§ 17 ElektroG)
Old appliance take-back (§ 17 ElektroG)
When you buy a new appliance of the same type, we take back your old electrical appliance free of charge. We ask you about this in the cart — for freight deliveries we coordinate collection or return with you.
Old appliances do not belong in household waste (crossed-out wheelie bin symbol). They contain recyclable and sometimes hazardous materials — separate collection protects health and the environment.
Manufacturer information
Manufacturer information
Manufacturer:
Century Carrier Residential Air-conditioning Equipment Co., Ltd.
Room 505, 5/F, Tower 3, Enterprise Square, 9 Sheung Yuet Road, Kowloon Bay
Hongkong
China
Email:
grinfo@ahi-carrier.eu
Responsible person in the EU:
AHI Carrier S.E. Europe Single Member S.A. (Importeur)
18, Kifissou Av., 10442 Athen
Griechenland
The Carrier Crystal Ultra Clean Plus 42QHG012D8SU2+38QHG012D8SU is a complete inverter air conditioner (outdoor + indoor unit) with energy class A++/A+++. 12,000 BTU cooling capacity (3.65 kW), suitable for rooms up to approx. 25 m². R-32 refrigerant, inverter compressor and a 24-month Carrier warranty.
Key features
| Series | Crystal Ultra Clean Plus |
|---|---|
| Model | 42QHG012D8SU2+38QHG012D8SU |
| Cooling capacity | 12,000 BTU |
| Cooling capacity (nominal) | 3.65 kW |
| Heating capacity (nominal) | 3.9 kW |
| Suitable room size | 25 m² |
| Refrigerant | R-32 (GWP 675) |
| Energy class (cooling / heating) | A++ / A+++ |
| Indoor unit noise level | 20–37 dB(A) |
| Warranty | 24 months |
| Power supply | 1~ / 50 Hz / 220–240 V |
Performance
| SEER (cooling) | 7,4 |
|---|---|
| SCOP (heating) | 5,5 |
Indoor unit
| Indoor unit | 42QHG012D8SU2 |
|---|
Outdoor unit
| Outdoor unit | 38QHG012D8SU |
|---|
Series highlights
Crystal Ultra Clean Plus
Health, comfort and top performance — the wall-mounted air conditioner with UV sterilisation (99.9 % of bacteria), Wind Avoid Me function, three-stage filtration and quiet Active Clean technology.
EU energy label
This product is registered in the EU EPREL database. Energy efficiency class: A++/A+++. Full energy label and product data sheet via the official EU EPREL portal: eprel.ec.europa.eu (search for model: 42QHG012D8SU2).
Installation
Complete split system: 1 outdoor unit + 1 wall-mounted indoor unit included. Installation by an F-Gas certified technician required.
About Carrier
Carrier invented modern air conditioning in 1902. Today the Carrier residential range combines advanced inverter technology, R-32 refrigerant and European energy efficiency standards — backed by a 24-month manufacturer's warranty.
Legal notice — Installation & F-Gas Regulation
Fluorinated greenhouse gases: This appliance contains the refrigerant R-32 (GWP 675 as stated by the manufacturer — refrigerant type, charge and CO₂ equivalent in the product data sheet). Installation, servicing and disposal must be carried out by a certified refrigeration technician in accordance with the F-Gas Regulation (EU) 2024/573 (which replaced Regulation (EU) 517/2014).
Germany: Installation is reserved exclusively for persons holding a valid F-Gas certificate of competence under the Chemicals Climate Protection Ordinance (ChemKlimaschutzV § 5).
Austria: The HFC Regulation (Federal Law Gazette II No. 139/2023) applies.
Self-installation: Independent installation is not permitted. On request we will put you in touch with a certified F-Gas installer in your region.
Frequently asked questions
What area does this air conditioner cover?
The Carrier 42QHG012D8SU2+38QHG012D8SU delivers 3.65 kW of cooling capacity and is suitable for rooms up to approx. 25 m² — depending on insulation and solar exposure.
How energy efficient is the unit?
R-32 refrigerant and an inverter compressor for stable temperatures and reduced energy consumption.
Which refrigerant is used?
R-32, a modern refrigerant with a low global warming potential (GWP 675) and improved energy efficiency compared with older R-410A systems.
Is installation included?
Installation is not included. On request we can arrange a certified F-Gas installer in your region — installation must be carried out by a qualified professional holding an F-Gas certificate.
How long is the warranty?
Carrier provides a 24-month manufacturer's warranty on this unit, provided installation is carried out by a certified F-Gas installer.
Technical data
| Model | Air conditioner Crystal |
|---|---|
| Energy efficiency class | A++ / A+ (scale A+++ to D) |
| Power (kW class) | 3.5–5 kW |
| Power (BTU class) | 12000 |
| Recommended room size | < 25 m² |
| Wi-Fi control | Yes |
| Colour | White |
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