Inverter Air conditioner Mitsubishi Electric AY series MSZ-AY35VGK + MUZ-AY35VG / 12 000 BTU
Inverter Air conditioner Mitsubishi Electric AY series MSZ-AY35VGK + MUZ-AY35VG / 12 000 BTU
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In stock — delivery time: approx. 4–6 business days
For F-gas units, the delivery time counts from receipt of the certified-installer documents.
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Shipping & delivery
Shipping & delivery
Shipping within the EU is free from €100 order value — below that, the exact cost is shown at checkout; unfortunately we cannot deliver to islands.
Delivery time: items in stock usually arrive in approx. 4–6 business days; otherwise approx. 4–8 business days, for Bosch units currently approx. 8–11 business days. For split air conditioners and heat pumps containing F-gas, the delivery time counts from receipt of the certified-installer documents.
Compact units ship as parcels; large split and multi-split units ship by freight carrier with advance phone notice — kerbside delivery. Please check the shipment for visible transport damage on acceptance and note it with the driver.
Warranty & invoice
Warranty & invoice
You buy original goods with the full manufacturer warranty. Every order comes with an invoice showing VAT.
Withdrawal & returns
Withdrawal & returns
Consumers have a 14-day right of withdrawal. You will find all details in the withdrawal policy — you can declare withdrawal directly via the withdraw from contract page.
Old appliance take-back (§ 17 ElektroG)
Old appliance take-back (§ 17 ElektroG)
When you buy a new appliance of the same type, we take back your old electrical appliance free of charge. We ask you about this in the cart — for freight deliveries we coordinate collection or return with you.
Old appliances do not belong in household waste (crossed-out wheelie bin symbol). They contain recyclable and sometimes hazardous materials — separate collection protects health and the environment.
Manufacturer information
Manufacturer information
Manufacturer:
Mitsubishi Electric Corporation
Tokyo Building, 2-7-3, Marunouchi, Chiyoda-ku
Tokio 100-8310
Japan
Email:
info@mitsubishi-les.com
Responsible person in the EU:
Mitsubishi Electric Europe B.V.
Capronilaan 34, 1119 NS Schiphol Rijk, Niederlande
(Zweigniederlassung Deutschland: Mitsubishi-Electric-Platz 1, 40882 Ratingen)
Refrigerant & installation
Refrigerant: R32 · Global warming potential (GWP): 675
Installation and commissioning may only be carried out by a certified specialist company (EU Regulation 2024/573). Commissioning is documented by your specialist company.
Mitsubishi Electric MSZ-AY35VGK + MUZ-AY35VG inverter air conditioner delivering 12000 BTU (3.5 kW) cooling. Quiet operation, energy-efficient, designed for year-round comfort.
Key features
| Model | MSZ-AY35VGK + MUZ-AY35VG |
|---|---|
| Cooling power | 12000 BTU |
| Cooling capacity | 3.5 kW |
| Heating capacity | 4.0 kW |
| Recommended room size | 20–25 m² |
| Refrigerant | R32 |
Performance
| SEER (cooling) | 8.7 |
|---|---|
| SCOP (heating) | 4.7 |
| Sound level | 18 dB |
Smart features
- Smartphone app control
Installation
Split system: outdoor + indoor units
About the brand
Mitsubishi Electric is a Japanese leader in HVAC and Ecodan heat pump technology, with industry-leading reliability.
Inverter compressor technology adjusts power output continuously, reducing energy consumption and ensuring stable indoor temperatures throughout the day. Ideal for both residential and small commercial spaces.
Legal Notices — Installation & F-Gas Regulation
Fluorinated greenhouse gases: This unit contains the refrigerant R-32 (GWP 675 as stated by the manufacturer — refrigerant type, charge and CO₂ equivalent in the product data sheet). Installation, maintenance and disposal must be carried out by a certified technician in accordance with EU Regulation 517/2014 (revised by Regulation (EU) 2024/573). For customers in the United Kingdom, the UK F-Gas Regulations 2015 (as retained EU law) apply equivalently.
Installation: Self-installation is not permitted. On request we can arrange a certified F-Gas installer in your region.
Frequently Asked Questions
How do I choose the right BTU size for my room?
The key figure is the manufacturer’s recommended room size for this unit — you will find it in the product’s technical data. For sun-facing or top-floor rooms, we recommend the next larger capacity class. Our team is happy to advise.
Do I need a certified technician for installation?
Yes — split air conditioners with fluorinated refrigerant must be installed by a certified F-Gas technician (EU Regulation 517/2014). Self-installation is not permitted. We can arrange a qualified installer in your region.
What warranty is included?
Standard manufacturer warranty is 36 months on the unit, provided installation is carried out by a certified F-Gas technician. Detailed warranty conditions are in the product datasheet.
What do SEER and SCOP mean?
SEER (Seasonal Energy Efficiency Ratio) is the seasonal cooling efficiency — higher is better. SCOP (Seasonal Coefficient of Performance) is the seasonal heating efficiency. SEER ≥ 6.0 and SCOP ≥ 4.0 are considered very good for residential split air conditioners.
Technical data
| Model | MSZ-AY35VGK + MUZ-AY35VG |
|---|---|
| Energy efficiency class | A+++ / A++ (scale A+++ to D) |
| Power (kW class) | 3.5–5 kW |
| Power (BTU class) | 12000 |
| Recommended room size | < 25 m² |
| Noise level (indoor) | 30 dB(A) |
| Noise level (outdoor) | 49 dB(A) |
| Wi-Fi control | Yes |
| Refrigerant | R32 |
| Global warming potential (GWP) | 675 |
| Colour | White |
For context: 30 dB(A) is in the “quiet” (whispering to a quiet home) range. Manufacturer figure — perceived loudness depends on operating mode, room and installation.
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