Mitsubishi Heavy Industries SRK50ZSX-W Indoor Unit – 18,000 BTU, ZSX Premium Series
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Estimated Delivery:Jun 09 - Jun 13
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Free Shipping & Returns: On all orders over € 100
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Mitsubishi Heavy Industries SRK50ZSX-W Indoor Unit – 18,000 BTU, ZSX Premium Series
Mitsubishi Heavy Industries Premium Series inverter air conditioner delivering 18000 BTU (5 kW) cooling. Quiet operation, energy-efficient, designed for year-round comfort.
Features & Highlights
Top Energy Class with Environmental Care
The Mitsubishi Heavy Industries SRK50ZSX-W / SRC50ZSX-W inverter air conditioner stands out with exceptionally high energy efficiency — class A+++ in both heating and cooling — thanks to DC-PAM inverter technology, a twin-rotary compressor and the environmentally optimised R-32 refrigerant.

Allergen-Deactivating System
A two-filter system with a self-cleaning function ensures a healthy indoor environment. The allergen-deactivating filter completely destroys pollen, parasites and allergens that exist in pet hair. It also neutralises and eliminates all types of bacteria, moulds and viruses — and even if they detach from the filter, they have already been deactivated.
The photocatalytic deodorising filter protects against unpleasant odours, and the self-cleaning function prevents moisture from being trapped inside the air conditioner. As a result, the air in the room is always clean and fresh.

Full Airflow Control with 3D AUTO
With one button press you activate the programmed 3D AUTO airflow distribution. It performs three independent airflow controls, so the air is evenly distributed, quiet and reaches every corner of the room. Economical operation is achieved and energy losses are minimised. Thanks to automatic flow-rate and direction control, the entire room is comfortably air-conditioned in the most efficient way.

Presence Sensor
The Mitsubishi Heavy Industries SRK50ZSX-W / SRC50ZSX-W inverter air conditioner has a built-in sensor that detects human activity in the room and automatically adjusts cooling/heating power for greater comfort and lower energy consumption. If the sensor detects no presence for 15 minutes, the unit automatically reduces output to a moderate level and returns to normal operation when someone is in the room again. If the room remains empty for 60 minutes, the unit switches to standby mode and resumes work once presence is detected. After more than 12 hours of absence, the air conditioner switches off completely.

Jet Technology
Mitsubishi Heavy Industries applied the aerodynamic analysis used in designing jet engines to develop the innovative Jet technology. The air stream produced by the JET Air Scroll system delivers a large volume of air with minimal energy consumption — the airflow is even, gentle, very quiet (down to 19 dB) and reaches the most distant corners of the room.

Twin Flaps and Removable Front Panel
The removable front panel provides direct access to the allergen-deactivating filter for instant air purification. The twin flaps optimise the airflow in cooling and heating mode to maximise comfort in the room.

Wide Operating Range Down to -20 °C
Thanks to a wide operating range, the Mitsubishi Heavy Industries SRK50ZSX-W / SRC50ZSX-W inverter air conditioner works reliably in heating mode even at outdoor temperatures down to -20 °C. Warmth doesn't leave your home even on the coldest winter days.

Key features
| Model | Premium Series |
|---|---|
| Cooling power | 18000 BTU |
| Cooling capacity | 5 kW |
| Heating capacity | 6 kW |
| Recommended room size | 35–40 m² |
| Refrigerant | R32 |
| Dimensions | 305 × 920 × 220 mm |
Performance
| SEER (cooling) | 8.3 |
|---|---|
| SCOP (heating) | 4.7 |
| Sound level | 22 dB |
Installation
Split system: outdoor + indoor units
About the brand
Mitsubishi Heavy Industries is a Japanese manufacturer of premium HVAC systems, known for the SRK and FDC series.
Inverter compressor technology adjusts power output continuously, reducing energy consumption and ensuring stable indoor temperatures throughout the day. Ideal for both residential and small commercial spaces.
Frequently Asked Questions
How do I choose the right BTU size for my room?
A rough rule is ~600 BTU per m² for standard insulation. For sun-facing or top-floor rooms add 15–20 %. Our team is happy to advise.
Do I need a certified technician for installation?
Yes — split air conditioners with fluorinated refrigerant must be installed by a certified F-Gas technician (EU Regulation 517/2014). Self-installation is not permitted. We can arrange a qualified installer in your region.
What warranty is included?
Standard manufacturer warranty is 36 months on the unit, provided installation is carried out by a certified F-Gas technician. Detailed warranty conditions are in the product datasheet.
What do SEER and SCOP mean?
SEER (Seasonal Energy Efficiency Ratio) is the seasonal cooling efficiency — higher is better. SCOP (Seasonal Coefficient of Performance) is the seasonal heating efficiency. SEER ≥ 6.0 and SCOP ≥ 4.0 are considered very good for residential split air conditioners.
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 14 days of delivery.
Discover more in our FAQ
How Long Does It Take to Process an Order?
At Jacob Warm, we understand that timely delivery is crucial for our customers. Once you place an order with us, we strive to process it as quickly and efficiently as possible. Here’s a breakdown of our order processing times:
Order Confirmation:
As soon as you place your order, you will receive an order confirmation email. This email will contain all the details of your purchase and confirm that we have received your order.
Processing Time:
Standard Orders: Typically, it takes 1-2 business days to process standard orders. During this time, our team carefully prepares your items, ensuring they meet our quality standards before they are packed for shipping.
Shipping:
Once your order has been processed, it will be shipped out. You will receive a shipping confirmation email with tracking information so you can monitor your package's journey.
Shipping times vary based on the shipping method selected at checkout and your location. Please refer to our Shipping Information page for more details on delivery times.
Peak Times:
During peak seasons or promotional periods, processing times may be slightly longer due to the higher volume of orders. We recommend placing orders early during these times to ensure timely delivery.
Customer Support:
If you have any questions or need assistance with your order, our customer support team is here to help. Please contact us, and we will be happy to assist you.
Thank you for choosing Jacob Warm. We appreciate your business and look forward to serving you!
Do You Ship Internationally?
Yes, we are delighted to offer international shipping across all of Europe! At Jacob Warm, we are committed to making our products accessible to customers worldwide. Here’s what you need to know about our international shipping process:
Shipping Destinations:
We ship to all countries within Europe, ensuring that our products reach you no matter where you are located on the continent.
Shipping Rates:
Shipping rates vary depending on your location and the weight of your order. You can view the estimated shipping costs at checkout before finalizing your purchase.
Delivery Times:
Delivery times vary based on your specific location and the shipping method chosen. Generally, you can expect your order to arrive within 7-14 business days after it has been processed and shipped.
Please note that during peak seasons or promotional periods, delivery times may be extended due to high order volumes.
Customs and Import Duties:
Orders shipped internationally may be subject to customs fees or import duties. These charges are determined by the destination country and are the responsibility of the customer. We recommend checking with your local customs office for more information on these potential charges.
Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. This allows you to monitor the progress of your shipment and estimate its arrival.
Customer Support:
If you have any questions about international shipping or need assistance with your order, our customer support team is here to help. Please contact us and we will be happy to assist you.
We are excited to bring our products to customers all over Europe and look forward to serving you. Thank you for choosing Jacob Warm!
What is Your Return Policy?
At Jacob Warm, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not happy with your order, we offer a straightforward return policy to make the process as easy as possible:
Eligibility for Returns:
Items must be returned within 14 days of the delivery date.
Products must be in their original condition, unused, and with all original packaging and tags attached.
Return Process:
Request a Return: Contact our customer service team to request a return authorization. Please provide your order number and the reason for the return.
Prepare Your Return: Once your return is authorized, securely pack the items in their original packaging. Include the return authorization form provided by our customer service team.
Ship the Return: Send the package to the return address provided by our customer service team. We recommend using a trackable shipping method to ensure your return is received.
Refunds:
Once we receive and inspect your returned item(s), we will process your refund within 5-7 business days.
Refunds will be issued to the original payment method used for the purchase.
Please note that original shipping charges are non-refundable.
Exchanges:
If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item. This ensures the fastest processing time for exchanges.
Damaged or Defective Items:
If you receive an item that is damaged or defective, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
International Returns:
For international returns, please follow the same return process. Note that customers are responsible for return shipping costs and any customs fees or import duties incurred.
Contact Us:
If you have any questions about our return policy or need assistance with a return, our customer support team is here to help.
Thank you for shopping with Jacob Warm. We value your business and are committed to providing you with the best possible shopping experience.
What Are Your Sizing Options?
At Jacob Warm, we offer a diverse range of technical products, including boilers, air conditioners, fireplaces and others. To ensure you select the right product for your needs, we provide detailed sizing information in the descriptions of each product.
Where to Find Sizing Information:
Each product page includes a detailed description with specific dimensions and capacities to help you make an informed decision. Simply click on the product you are interested in to view its full specifications.
For installation purposes, make sure to check the required clearance and installation space for each product.
Need Help Choosing the Right Size?
If you’re unsure which size or model is best for your needs, our customer support team is here to assist you. Contact us for personalized advice and recommendations.
We are committed to providing you with all the information you need to select the perfect product for your home or business. Thank you for choosing Jacob Warm!